Privacy Policy

Who we are and

What personal data we collect

Why we collect it

Our website address is: https://thebrookserene.com

Our Brook Serene has set out uses, protects explain information that has given to ours resort when you use this website (www.thebrookserene.com).
We (www.thebrookserene.com) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website (www.thebrookserene.com) then you can be assured that it will only be used in accordance with this privacy statement. We www.thebrookserene.com) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with our any changes. Dated from 12/05/2021

What kind of data we collect

Following information we collect:

Name in full address and job title
Contact information including email address and website
Demographic information such as postcode, interests and preferences
Information relevant to customer survey and/offers that we set out time to time.
What we do with the information we gather
We truly require this information to understand our guests needs and provide you with a better service in particular for the following reasons:

We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails and newsletters about new products , special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log into this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements